Privacy Policy

1. Introduction

Sunset Estates International CAMB S.R.L. ("we," "our," or "us") is a technology and real estate company headquartered in Santo Domingo, Dominican Republic. We operate the website sunsetestates.com.do (the "Website") and provide services connecting investors, developers, realtors, and property owners with real estate opportunities in the Dominican Republic.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website, submit inquiries through our contact forms, or otherwise interact with us. This policy applies to all visitors, regardless of location, and addresses obligations under Dominican Republic Law 172-13 on the Protection of Personal Data, the European Union General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).

By using our Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please discontinue use of the Website.

2. Information We Collect

2.1 Information You Provide Directly

When you submit a contact form or otherwise communicate with us, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Company or organization name
• Area of interest (e.g., investment, development, property listing, partnerships)
• Message content and any additional details you choose to provide

2.2 Information Collected Automatically

When you visit our Website, we automatically collect certain technical information through cookies and similar technologies, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring website or source
• Geographic location (at the city or region level)
• Cookie identifiers and tracking pixels

3. How We Use Your Information

We use the information we collect for the following purposes:

• Respond to inquiries: To acknowledge and reply to your messages, questions, and requests submitted through our contact form.
• Connect you with partners: To facilitate introductions between you and our partner realtors, developers, or property owners when relevant to your stated interests.
• Marketing communications: To send you information about properties, investment opportunities, and services that may be of interest to you, where you have provided consent or where we have a legitimate business interest to do so.
• Improve our Website: To analyze how visitors use our Website so that we can improve its content, functionality, and user experience.
• Analytics and reporting: To generate aggregated, non-identifying statistics about Website traffic and user behavior.
• Legal compliance: To comply with applicable laws, regulations, and legal processes.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies provided by the following third-party services:

4.1 HubSpot

We use HubSpot as our customer relationship management (CRM) platform. HubSpot places cookies on your device to track your interactions with our Website, including pages visited and forms submitted. This allows us to manage our relationship with you, personalize communications, and measure the effectiveness of our outreach. For more information, please refer to HubSpot's privacy policy.

4.2 Google Analytics

We use Google Analytics to understand how visitors engage with our Website. Google Analytics collects information such as how often users visit, which pages they view, and what other sites they visited before coming to our Website. We use this data solely to improve our Website. Google Analytics collects the IP address assigned to you on the date you visit our Website but does not associate it with any other data held by Google. For more information, please refer to Google's privacy policy.

4.3 Meta Pixel (Facebook)

We use the Meta Pixel to measure the effectiveness of our advertising on Meta platforms (Facebook and Instagram). The Meta Pixel may collect information about your browsing activity on our Website and use it to show you more relevant advertisements on Meta platforms. For more information, please refer to Meta's privacy policy.

4.4 Managing Cookies

You can manage or disable cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a notification before a cookie is set. Please note that disabling cookies may affect the functionality of certain features of our Website.

5. Sharing Your Information

We do not sell your personal information to unrelated third parties. We may share your information with the following categories of recipients, solely for the purposes described in this Privacy Policy:

• HubSpot: Our CRM provider, which stores and processes your contact information and Website interaction data on our behalf.
• Google: Through Google Analytics, for Website traffic analysis and performance measurement.
• Meta: Through the Meta Pixel, for advertising measurement and retargeting on Meta platforms.
• Partner realtors and developers: When you express interest in specific properties or services, we may share your contact information with our trusted partner realtors and developers to facilitate property matching and introductions. We share only the information necessary for this purpose.
• Legal authorities: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Sunset Estates International, our users, or the public.
• Professional advisors: Our attorneys, accountants, and other professional advisors as necessary for our business operations.

6. International Data Transfers

Sunset Estates International is based in the Dominican Republic. However, the third-party services we use (HubSpot, Google, and Meta) may process and store your data on servers located in the United States or other countries outside of the Dominican Republic and the European Economic Area (EEA).

When your data is transferred internationally, we ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws. These safeguards may include standard contractual clauses approved by relevant authorities, or reliance on the recipient's participation in recognized data protection frameworks.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including maintaining our business relationship with you, complying with legal obligations, resolving disputes, and enforcing our agreements.

When personal information is no longer needed for any of these purposes, we will securely delete or anonymize it. The specific retention period depends on the nature of the information and the purpose for which it was collected. Contact form submissions are typically retained for the duration of our business relationship and for a reasonable period thereafter in accordance with applicable statutes of limitation.

8. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. We are committed to honoring these rights and will respond to verifiable requests within the timeframes required by law.

8.1 Under Dominican Republic Law 172-13

If you are located in the Dominican Republic or your data is processed under Dominican law, you have the following rights:

• Access: The right to request confirmation of whether we hold your personal data and to obtain a copy of that data.
• Rectification: The right to request correction of inaccurate or incomplete personal data.
• Deletion: The right to request deletion of your personal data when it is no longer necessary for the purpose for which it was collected.
• Opposition: The right to object to the processing of your personal data for legitimate reasons.

8.2 Under the GDPR (European Union Visitors)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have the following additional rights under the General Data Protection Regulation:

• Access: The right to request a copy of the personal data we hold about you.
• Rectification: The right to request correction of inaccurate personal data.
• Erasure: The right to request deletion of your personal data under certain circumstances.
• Restriction: The right to request that we restrict the processing of your personal data in certain situations.
• Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transfer that data to another controller.
• Objection: The right to object to processing based on legitimate interests or direct marketing.
• Withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing performed prior to withdrawal.
• Lodge a complaint: The right to lodge a complaint with a supervisory authority in your member state of residence, place of work, or place of the alleged infringement.

8.3 Under the CCPA (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act:

• Right to Know: The right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business purpose for collecting it, and the categories of third parties with whom we shared it.
• Right to Delete: The right to request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale: The right to opt out of the "sale" of your personal information. As stated in this policy, we do not sell your personal information to unrelated third parties.
• Right to Non-Discrimination: The right not to be discriminated against for exercising any of your CCPA rights.

To exercise any of the above rights, please contact us using the information provided in Section 13 of this Privacy Policy. We may need to verify your identity before processing your request.

9. Do Not Sell My Personal Information

Sunset Estates International does not sell your personal information to third parties as defined under the California Consumer Privacy Act (CCPA). We share personal information with our service providers and business partners solely for the purposes described in this Privacy Policy.

If you are a California resident and wish to submit a "Do Not Sell My Personal Information" request, or if you have questions about whether any of our data-sharing practices constitute a "sale" under the CCPA, please contact us at info@sunsetestates.com.do.

10. Children's Privacy

Our Website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at info@sunsetestates.com.do, and we will take steps to delete such information from our systems.

11. Third-Party Links

Our Website may contain links to third-party websites, including our affiliated brand websites such as samanarealestate.com.do and livinginsamana.com.do. These third-party websites have their own privacy policies, and we are not responsible for their content, privacy practices, or data collection activities. We encourage you to review the privacy policy of every website you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make material changes that significantly affect how we handle your personal information, we will provide a more prominent notice, such as a notification on our Website.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: